Welcome to Upped Events' Document Help Center
Welcome to Upped Events' document help center. This site should serve as your go-to place to receive support for the Upped portal and to learn about new and exciting features.
Upped is constantly undergoing changes, so we apologize if any screen shots are slightly out of date or organizational changes missed. Please let us know if you see any discrepancies between these documents and the portal.
Upped Portal Organization
Sections and Modules
The Upped Events portal is organized into two major sections: Organization Wide features and Event-Specific features. Each section starts with a section overview page (Organization Overview, Event Overview) and is followed by various modules that define your organization or event. The two sections and all modules are organized and navigated through on the left-hand side of the Upped portal (see below). As expected, Organization Wide modules set controls that span across events and impact the entire organization. These modules include: Contacts (CRM), Memberships, and the Item Catalog (Menu). Event-Specific modules control aspects specific to individual events. These modules include: Map & Agenda, Mobile Apps, Ticketing, Shop Management, and Partner Management.
Sub-modules
Modules are further divided into sub-modules for refined organization and control of the module's topic. Rather than in the left-hand side navigation, sub-modules are displayed at the top of the page under the module’s heading. Functions further divide sub-modules into individual components of the sub-module. For example, the Ticketing module is divided into sub-modules Tickets, Box Office, Promotions, Design, Analytics, and Settings, but the Design sub-module is further split into two functions: Ticket Design, which looks at the design of your actual tickets, and Embedding, which looks at the design of your ticketing widget – the web component that sells your tickets. You can view a recap of Upped’s Hierarchical Structure at any time.